Privacy Policy

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The Rutland Sleep Consultant is the trading name for Amy Kitson, a self-employed Baby and Child Sleep Consultant.

Disclaimer

Please note: My services are not medical advice. The advice you receive from me is for informational purposes only and is intended for use with common early childhood sleep issues that are wholly unrelated to medical conditions. My advice is not intended to be a substitute for medical advice or treatment. Always seek the advice of your doctor or other qualified health practitioner regarding any matters that may require medical attention or diagnosis, and before following the advice and using the techniques described in your consultation and plan if requested at the time of consultation. Reliance on any information provided by me is solely at your own risk.

Exclusion/Limitation Of Liability 

Amy Kitson is a self-employed Sleep Consultant and is not an employee of Baby Sleep the Night Ltd. Amy Kitsondoes not make any representations or warranties, express or implied, regarding consulting services provided. Amy Kitson’s liability (if any) is limited to the consulting fee paid by you and in no event will Amy Kitsonbe liable to you for any other claim, losses or damages.

The type of personal information I collect:

As The Rutland Sleep Consultant, I collect:

• your names, including those of your children
• contact information including your email address and telephone number
• your child’s date of birth
• your child’s weight at birth
• information about any health issues or concerns, current or historical, and any ongoing medication 
• names and ages of any other children in the household
• any additional information you provide to me in your questionnaire

How I get the personal information and why I have it

Most of the personal information I process is provided to me directly by you. Information about you and your child may be collected via email or another written form, this website, through social media or verbally on the telephone. This information is used for the purpose of providing sleep support.

Specifically, I use the data to:

• Write a bespoke sleep training plan specifically to meet your child’s individual needs
• Provide age-appropriate advice and guidance for you and your child’s sleep needs
• monitor progress during our work together via phone calls and completed sleep logs
• Communicate and share plans and information with you via email, video consultation, social media or telephone
• Send you any relevant resources, invoices and appointment information 

I may share some of this information with a network of other sleep professionals who support each other with cases. I may share details of sleep logs with them for the purposes of professional dialogue but would never share your or your child’s names or any identifiable or personal details. 

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases I rely on for processing this information are: 

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting me via email: therutlandsleepconsultant@gmail.com 

(b) I have a contractual obligation.

(c) I have a vital interest.

(d) I have a legitimate interest.

How I store your personal information 

All information about you, your child and their sleep plans/progress is stored securely to ensure that I have a complete record of my services to you. The Rutland Sleep Consultant will store your data electronically in a password protected computer and/or online systems which are equipped with two-factor authentication for additional security. Paper records are stored securely in accordance with Data Protection Regulations.

The Rutland Sleep Consultant will retain your personal data for a maximum of 7 years. Once this time period has expired, I will delete your personal data; paper records will be shredded and digital records will be permanently deleted. 

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask me for copies of your personal information. I may charge you a small fee for this service.

Your right to rectification - You have the right to ask me to rectify personal information you think is inaccurate. You also have the right to ask me to complete information you think is incomplete. 

Your right to erasure - You have the right to ask me to erase your personal information in certain circumstances. 

Your right to restriction of processing - You have the right to ask me to restrict the processing of your personal information in certain circumstances. 

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that I transfer the personal information you gave me to another organisation, or to you, in certain circumstances.

If you make a request under the rights above, I have one month to respond to you. Please contact me at therutlandsleepconsultant@gmail.comif you wish to make a request.

How to complain

If you have any concerns about my use of your personal information, you can make a complaint to me at therutlandsleepconsultant@gmail.com 

You can also complain to the ICO if you are unhappy with how I have used your data. My ICO registration number is ZB611534. 

The ICO’s address: 

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk